Divine ArtsBy Callum

Legal

Privacy Policy

This policy explains how Divine Arts By Callum Ltd handles information submitted through this website.

Information we collect

When you submit the enquiry form on this website, we collect the information you provide: your name, company or organisation (if given), email address, telephone number (if given), the type of project, any estimated budget or timescale, and the project details you describe.

We do not ask for special category data or payment information through this website.

Why we process this information

Responding to your enquiry and answering questions about our services.

Preparing a scope and quotation, and providing design services if you go ahead.

General business administration and record keeping.

Meeting legal or regulatory obligations that apply to the company.

Lawful basis

Where you contact us about a possible project, we process your information on the basis of our legitimate interests in responding to enquiries, and — once a project is agreed — to perform our contract with you. Where we are required to keep records, we process information to comply with a legal obligation.

Data retention

Enquiries that do not lead to a project are kept only as long as needed to deal with the enquiry and any follow-up, and are then deleted.

Where a project proceeds, project correspondence and records are retained for as long as necessary for the work and for any period required by law.

Third-party processors

Website hosting: this website is hosted by a third-party hosting provider, which processes technical request data such as IP addresses in order to serve the site securely.

Email: enquiry correspondence is handled through a third-party email provider.

Analytics: if website analytics are enabled in future, this policy will be updated to name the provider and describe what is measured.

Processors act on our instructions and are not permitted to use your information for their own purposes.

Cookies

This website does not use advertising or tracking cookies. Only cookies or local storage strictly necessary for the site to function may be used.

If analytics or marketing cookies are introduced, a cookie consent mechanism will be presented and consent obtained before any non-essential cookies are set.

Your rights

Under UK data protection law you have the right to be informed, and to request access to, correction of, or deletion of your personal information. You may also object to or ask us to restrict certain processing, and request a copy of information you provided to us in a portable format.

To exercise any of these rights, contact us using the enquiry form on this website. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).

International transfers

Where a service provider processes information outside the UK, we take reasonable steps to ensure appropriate safeguards are in place.

Changes to this policy

This policy may be updated from time to time to reflect changes to the website or to how we work. The current version always appears on this page.

Contact

Divine Arts By Callum Ltd29 Dan y DeriAbergavennyMonmouthshireNP7 6PHUnited Kingdom

Data protection queries can be sent using the enquiry form on the contact page.